Shipping policy

We're proud to ship everything from our U.S. warehouse, so your order reaches you fast — with none of the long international waits.

Processing time

Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

Shipping time & cost

• Free standard shipping on every order — no minimum spend.
• Most orders arrive within 3–8 business days after processing.

Tracking

As soon as your order ships, we'll email you a tracking number so you can follow it right to your door.

Wrong address / failed delivery

Please double-check your shipping address at checkout. If a package is returned to us because of an incorrect address, we'll reach out to arrange reshipment.

Questions?

Email us anytime at support@steamgroom.com and we'll be happy to help.